Lilypadbooks.com FAQ's Policies & Procedures

FAQs, Policies & Procedures

IF YOU HAVE QUESTIONS?: You can Email Us your Questions at justask@lilypadbooks.com

HOW TO ORDER: For Credit Card Orders you may Order ONLINE, right here on our web site(which is secure)or you can Order By Fax or you can Call Us!

If you wish to Pay by Check or money order, please print out our order form which you can do at the end of the ordering process before your have to enter your credit card info and mail it to us or simply write you order on a piece of paper including your name and address and the name and address for shipment and mail it to us at 4644 152nd P SE, Bellevue WA 98006

DOMESTIC SHIPPING: Generally we ship within 24 hours for in-stock items by media mail; if you need faster service please email us for rates. Our Shipping Charges are as follows:

If your total is Under $25 Your Shipping Charges are $5.50
If your total is $25-$40, Your Shipping Charges are $7.00
If your total is $40-$75, Your shipping Charges are $8.00
If your total is $75-$125, Your Shipping Charges are $9.00
If your total is $125-$199, Your Shipping Charges are $10.00
If your total is over $200, Your Shipping Charges are 6% of the total.

Please Note: We do NOT charge a per book "handling" fee in addition to the shipping charge as many major dot-coms do!

PRIVACY POLICY: We simply do not make any information about our customers available to third parties.

OUR GUARANTY: If for any reason you are not happy with an item, please return it to us and we will give you a refund, a credit or a replacement - your choice!

COPYRIGHT NOTICE/USE OF OUR SITE: Our Site is copyrighted and use of the Site is restricted. For more information Click Here!